Legal

Privacy Policy

Effective date: July 4, 2026

Opus Roofing Co. (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use our website or our roofing services, how we use it, and the choices you have — including how we handle SMS/text messaging consent.

1. Information We Collect

When you request an inspection, estimate, or roofing service from Opus Roofing Co., we collect information you provide directly to us: your name, phone number, email address, property address, and details about your roofing project (for example, storm damage descriptions, insurance claim information you choose to share, and scheduling preferences).

We may also collect limited technical information automatically when you visit our website, such as pages viewed and general device/browser information, to help us improve our site.

2. How We Use Your Information

We use your information to provide roofing services: scheduling and confirming inspections and appointments, preparing and delivering estimates, performing and following up on work, processing payments, and responding to your questions.

We do not use your personal information for purposes unrelated to providing our services.

3. SMS/Text Messaging Consent and Data

With your express consent, Opus Roofing Co. sends SMS/text messages about your roof inspection, estimate, appointments, and customer care. Consent is collected in person or by phone when you verbally agree to receive text updates and provide your mobile number. Consent is optional and is never a condition of any purchase or service.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out and HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers acting on our behalf solely to deliver the messages you have consented to receive.

4. How We Share Information

We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate our business (for example, our customer-records and messaging systems), and only as needed to serve you; with your insurance carrier or adjuster when you ask us to assist with a claim; and when required by law.

All categories of personal information described in this policy exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties for their own use.

5. Data Retention and Security

We retain your information for as long as needed to provide services, maintain records of our work (including warranties), and meet legal obligations. We use commercially reasonable safeguards to protect your information from unauthorized access or disclosure.

6. Your Choices

You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will honor verified requests as required by applicable law.

7. Contact Us

Opus Roofing Co. — Franklin, Tennessee. Phone: (615) 538-7152. Email: contact@opusroofingco.com.

If we make material changes to this policy, we will post the updated version on this page with a new effective date.